Shopping Safely at Telescopes Canada
Your security matters to us as much as your next clear night under the stars. Here's how we protect you when you shop with us.
π Secure payments
Our store runs on Shopify, which is certified PCI DSS Level 1, the highest security standard in the payment card industry. Your card details are encrypted and processed by Shopify's payment systems. We never see or store your full card number.
π Encrypted from start to finish
Every page on telescopescanada.ca uses HTTPS encryption, so the information you send us, such as your address and contact details, is protected in transit. Look for the padlock in your browser's address bar.
π‘οΈ Protected accounts
Everyone on our team who can access store systems uses two-factor authentication, and we limit access to what each person needs.
π We keep your data to a minimum
We only collect what we need to process and ship your order and support you afterward. We don't sell your information. See our Privacy Policy.
π Kept up to date
We regularly review the apps and services connected to our store and keep our office systems patched against newly discovered security issues.
β οΈ How to recognize us and avoid scams
We willΒ never contact you unprompted to ask for your password, full credit card number or payment by gift card, whether by email, text or phone. Order emails come from @telescopescanada.ca addresses.
Prefer to order by phone? Just call us. We can build your order and email you a secure payment link, so your card details go straight into Shopifyβs protected checkout.
If something looks suspicious, contact us directly at support@telescopescanada.ca or (289) 428-1334 before clicking anything.