1. Why is the calculated pole position changing from time to time?
Atmospheric condition will cause the apparent star position change slightly from time to time. It is best if you monitor the pole position reported and adjust the mount when the reported pole position is relatively steady. In low signal to noise condition (for example, in the presence of heavy light pollution, increased cloud cover), the fluctuation may become excessive and may even disrupt the software enough that the two stars are no longer within the two green rectangle boxes. You need to ensure that the same two stars remain in the green boxes at all time for valid pole position calculation.
2. Is it necessary to install PoleMaster coaxial to the RA axis?
No. You will only need to have them approximately aligned. The rotation center determination is determined algorithmically and does not rely on accurate mechanical alignment .
3. Use in low latitude location?
At locations of low latitude, atmospheric refraction can become a significant factor and affect the perceived pole position. The latest software has included atmospheric refraction correction by shifting the calculated pole position.
25ºNS Shift 2 pixels (about 1 arc minute)
20ºNS Shift 3 pixels (about 1.5 arc minute)
15ºNS Shift 4 pixels (about 2 arc minute)
The direction of shift is towards the horizon. You need to check the direction on the PoleMaster video display.
4. How to test the precision of the alignment?
You can use guide software to record DEC drift with both RA and DEC guiding off. The DEC drift present reflects precision of the alignment. The formula is :
Precision (arcsec) = 6 * drift (arcsec per hour)
For example: if in one hour the DEC drift is 3arcsec, the precision is 6*3=18arcsec.
5. When selecting a star using the mouse, how accurate does one need to be?.
The software will determine the star position based by weight centroid algorithm rather than merely using the cursor X-Y position, so one does not need to be exact when selecting a star.
6. Why is the star is not round on the display?
The lens used in PoleMaster is working at maximum f-stop and some optical aberration may be visible but it will not affect the calculation because the software use the weight centroid algorithm to determine the star position.
7.When using the PoleMaster, is it necessary to stop RA tracking?
No. It is best to keep tracking on when using PoleMaster.
8.Why can't I get the good PA precision?
If you have difficulties getting sub-30 arcsecond polar alignment accuracy, please check the following:
(1) Polar alignment accuracy should be measured by the amount of declination drift. Polar alignment errors as reported by other means may not be accurate as they are influenced by atmospheric refraction and in some cases, by the mount characteristics such as backlash.
(2) Check that the RA axis has been correctly determined. The accuracy of the RA axis is verified when one can see the star moving along the green circle. If the star does not move along the green circle, you will need to repeat initial steps until it does.
(3) In low latitude location, atomospheric refraction correction should be turned on.
(4) Make sure that PoleMaster is installed such that the USB port faces the left hand side when you faces the PoleMaster
9. Does Polemaster software allow for different epochs?
Current PoleMaster software version calculates the pole position for the period between November 2016 and May 2024. We will publish a new version for the next five years.
10. Can the PoleMaster work with Fork mount?
Yes, Please take an reference of this setup by one of PoleMaster user.
if you need connect the PoleMaster to a tripod connector, you can use the PoleMaster Generic Portable Mount adapter. Which has a screw hole for the tripod screws.
11. Does PoleMaster Suppor WINDOWS Vista?
No. Due to the DirecX version issue the PoleMaster can not run under Windows.
12. Does PoleMaster support WINDOWS7,8,10?
Yes
13. Is the PoleMaster MAC/OS version avalible?
Yes,We have a beta MAC/OS version.Please download it at PoleMaster web page.
14. The PoleMaster software screen flickr
If you meet this problem .It maybe due to the dual video display card. You can disable one card. Please refer to
15. I find some hot pixel on the image. Is this the sensor problem? Is there any affect to the calculation?
No. The PoleMaster use the median filter to remove all hot pixels before calculation. There is no any problem for these hot pixels. And hop pixels is very normal for uncooled camera in high gain and long exposure more than 100ms.
16.A frame rate reduction may occur while using PoleMaster in the software, which usually happens when the laptop battery power is low and the Core CPU is down in the energy saving mode. When connected to the notebook AC adapter power supply, it will become smooth again.
When this issue happens, turning off C-States can solve the jamming problem caused by the processor. And you need to do as follows:
1)Enter the Bios interface (startup hotkeys may be different on mutiple computers),the open the Advanced Settings–CPU Configuration–CPU POWER–Mangement Configuration–select Intel C State–close.
C-State Tech is a processor that saves energy which is based on a deep energy-saving technology based on Intel components. It can be set on or off in BIOS. When the operating system runs to high RAM or the CPU is highly used, this function can properly adjust the energy consumption and CPU to save energy.
However, according to our test, the energy-saving mode will affect the efficiency of real-time reading the USB of the camera. When C-States is on in the BIOS, the computer is prone to images stuck, not smooth. Close C-States can solve such issues effectively.
2)Windows power setting steps: 1. Click "Start button" and click "Settings". 2. Click "Power and sleep", click "Other power settings". 3. Click "Change Power Plan". 4. Click "Change advanced power settings." 5. By default, the "USB Selective Suspend" function is turned on, which will cause image freezes, low frame rates, unsmooth video, images not refreshed, and other problems. We need to replace this feature. 6. Supplement this function.